Every small business is different; every small business is the same.
At the end of the day, a small biz lives and dies by its customers. Serve the existing ones; find the new ones.
If you’re in the service industry — pr firm, ad agency, lawyer, architect, etc… — you’ll certainly identify with this blog post over at the Ad Age Small Agency Blog, which examines how to bounce back after a big loss:
Win or lose — if you compete enough, your brand equity goes up. After all, something good about the shop must be getting you in these pitches, right?
I always say, “Never treat a loss as a closed door.” During the pitch process, you probably learned a hell of a lot about the client, itsbusiness and its competitors. If you were good enough to get on the short-list, something about your agency interested the client. Keep in contact with it; you never know when it might outsource an agency or, two years down the road, look for a new one.
Incoming search terms for the article:
- housing Notify me when new comments are added (2)
- strategy when you are about to lose a big customer (1)
- sales strategies when you lose a deal (1)
- responding to sales rejections via letter (1)
- respond to lost business (1)
- notify me when new comments are added business (1)
- how to respond when you lose a deal and sales (1)
- how to respond when you lose a deal (1)
- how to respond when you lose a customer (1)
- How to respond when lose a deal? (1)
No related posts.
Related posts brought to you by Yet Another Related Posts Plugin.

