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	<title>Business Strategy For Small Business &#187; sales and marketing</title>
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		<title>Being Unique is a Good Thing&#8230; Isn&#8217;t It?</title>
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		<pubDate>Fri, 10 Jul 2009 16:05:20 +0000</pubDate>
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				<category><![CDATA[Entrepreneurship]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[entrepreneur]]></category>
		<category><![CDATA[marketing techniques]]></category>
		<category><![CDATA[sales and marketing]]></category>

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		<description><![CDATA[New entrepreneurs frequently hear the advice to "be unique" in their marketing. The basic idea is a valuable one -- to get attention in a crowded marketplace, you must stand out in some way. ]]></description>
			<content:encoded><![CDATA[<p><span style="font-family: verdana;"><span style="font-family: verdana;">New entrepreneurs frequently hear the advice to &#8220;be unique&#8221; in their marketing.  The basic idea is a valuable one &#8212; to get attention in a crowded marketplace,  you must stand out in some way. Distinguishing your product or service from the  competition can make your marketing more effective. Crafting a novel marketing  message can attract the notice of more potential customers.</span></span></p>
<p>There&#8217;s no question that an element of uniqueness in your marketing can make  your business more memorable, competitive, and special to your target audience.  These are all reasons why being different can be good. But how different should  you be?<br />
<span id="more-109"></span><br />
A student in one of my classes had noticed there were no display ads for  management consultants in his local Yellow Pages. &#8220;What a great opportunity,&#8221; he  thought, &#8220;to make my business stand out to prospective clients.&#8221; He spent over  $200 per month on a large ad for a full year. The result was not a single phone  call, unless you count the ones from vendors trying to sell him photocopiers and  phone systems.</p>
<p>He had neglected to ask his consulting colleagues WHY none of them had ads in  the Yellow Pages. It seemed like a good idea to him, and no one else was doing  it, so he pulled out his checkbook. What never occurred to him &#8212; and what any  experienced colleague could have told him &#8212; was that companies don&#8217;t choose  management consultants from ads in the phone book.</p>
<p>Sometimes you can be too unique for your own good. There&#8217;s a lot in sales and  marketing that is tried and true. If you decide to forge a completely new trail,  you may be attempting an experiment that many others in your field have already  tried with no success.</p>
<p>It&#8217;s not always just your <a href="http://www.santagnese.info/tag/marketing-techniques" class="st_tag internal_tag" rel="tag" title="Posts tagged with marketing techniques">marketing techniques</a> that are a little too different.  The same problem can afflict the product or service you are marketing.</p>
<p>I met a fellow while networking who had a &#8220;unique process&#8221; for helping companies  resolve conflicts between employee groups. When I asked him to explain his  process, he said I would have to experience it to understand it. I inquired how  it compared to solutions like mediation or team building, and he told me it was  a totally different approach that defied comparison.</p>
<p>Since I knew a company that needed help with a problem like the one he  described, I would have liked to refer him. But I couldn&#8217;t picture myself  calling my friend at the company to say, &#8220;Hi, I know someone who says he can fix  your problem, but he can&#8217;t explain how. You&#8217;ll just have to hire him and see.&#8221;</p>
<p>Being noticeably different from the competition can help you attract customers  and close sales. But claiming that you have no competition is naive. Comparisons  to a known quantity can help prospective customers understand where your product  or service fits in the range of solutions they are considering. If they can&#8217;t  compare it to anything, it&#8217;s doubtful that they will be able to see how your  offering could work.</p>
<p>Your market, too, needs to be a group of people who already exist and can be  readily identified. A reader once wrote to ask me for some advice on getting her  new book published. I asked what market category it fell into, and she replied  that she hadn&#8217;t really thought about it.</p>
<p>I pressed her bit, explaining that her book needed to be categorized in order to  be marketed and sold. Even something as simple as where to shelve it in a  bookstore depended on having a category to print on the back cover. Was it  self-help, spirituality, careers, business? Who did she see as the audience for  her book?</p>
<p>She asserted that she was creating a new paradigm, and if I was going to help  her, I needed to think more creatively. My reply was to tell her I couldn&#8217;t help  her at all. Her idea may have been brilliant, but no publisher was going to  touch her project.</p>
<p>Creating the perception that your product or service is one of a kind can help  you capture people&#8217;s attention and make them remember you. But you have to be  able to identify the people you want to reach and communicate how you can be of  service in words they can understand.</p>
<p>You know those car commercials that go, &#8220;Zoom, zoom, zoom?&#8221; I had to see those  ads dozens of times before I could remember that the car being advertised was a  Mazda. &#8220;Zoom&#8221; was unique alright, but what did it have to do with Mazda? Or with  the benefits of owning one? A catchy slogan like &#8220;Inspiration Beats  Perspiration&#8221; may be clever and unusual, but what the heck is it marketing?</p>
<p>Definitely look for a unique way to express the benefits you offer to your  clients, but make sure it still communicates what you actually do. It&#8217;s okay to  get creative with your marketing, but don&#8217;t bet the rent money on untried  techniques.</p>
<p>If you really want to make your marketing more effective, cheaper and less  stressful, stop re-inventing the wheel. Find models that work and replicate  them. I&#8217;m not suggesting that you plagiarize your competitors&#8217; marketing copy,  but when you see someone successful in your field, find out what they are doing  right, and follow their lead.</p>
<p>Don&#8217;t let your business be a victim of &#8220;terminal uniqueness&#8221; &#8212; the belief that  you are so different from anyone else that none of the rules apply to you. Being  distinctive is good; being eccentric can be unwise.</p>

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